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Our Policies


We stand behind everything we sell. If for any reason you are not satisfied with your purchase, simply return the item within 15 days and we'll replace it or give you a refund. Please read "Returns" below for more information.

Return Policies

If there’s a problem with something you purchased from us, you can either bring it to our store or ship it back. Ship returns via Ground UPS or insured US Mail (we do not accept CODs). Shipped items require pre-approval and a R/A number. If you elect to return an item, it must be received by Skagit Cycle Center within 30 days of the purchase date. No returns after 30 days. After 30 days Skagit Cycle may approve to repurchase the item at a new negotiated price. All returned items must be in new and unused condition in original packaging. We do not accept returns on special orders. A 15% restocking fee may apply to all returns including bicycles over 15 days. Please call (360) 757-7910 prior to returning items if you have any questions.

We will refund shipping costs on damaged or incorrect merchandise only. Merchandise returned that appears used will be subject to a restocking fee. (Labor fees are not refundable, i.e., custom built wheels.)

Shipped returns must have a return authorization number clearly marked on the outside of the package or the item will be refused. A return authorization number can be obtained by phone or e-mail. Contact


We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.


This website is intended to help you find great cycling products at competitive prices. We make every effort to maintain current, accurate prices in our on-line catalog, and strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention on your next visit or by calling or sending us an e-mail.